Prompt Library

Knowledge Base AI Prompts for Customer Success

Simplify problem-solving with AI prompts that generate troubleshooting guides, FAQs, and knowledge base resources efficiently.

Department
Customer Support
Connectors
confluence
notion
zendesk
servicenow
google_drive
See all connectors

Retrieve product troubleshooting guide

Retrieve the latest troubleshooting guide for [Product]. Include links to relevant knowledge base articles, FAQs, and user documentation that detail how to address these problems

Generate knowledge base article

Generate a knowledge base article explaining how to troubleshoot [Problem] for [Product]. Include step-by-step instructions, common causes for the issue, and solutions or workarounds

Summarize installation instructions

Summarize installation instructions for [Service], including step-by-step procedures for different installation environments. Include any necessary pre-installation prerequisites

Analyze feature comparison

Analyze a detailed feature comparison between [Product A] and [Product B]. Surface any internal product documentation, release notes, or product roadmaps that detail future feature developments

Compile product performance benchmarks

Compile product performance benchmarks for [Feature], including key metrics like load times, usage frequency, error rates, and customer satisfaction ratings from the past year

Department
Customer Support
Connectors
confluence
notion
zendesk
servicenow
google_drive
See all connectors

Related Customer Support prompt categories

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