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What is an AI assistant?

What is an AI assistant?

An AI assistant is a tool that uses artificial intelligence to understand natural language and help people complete tasks, find information, and make decisions faster.

It can automate workflows, summarize content, and retrieve information across multiple tools.

How does an AI assistant work?

AI assistants use natural language processing (NLP), machine learning, and connected data sources. When you ask a question, the assistant:

  1. Understands your intent
  2. Retrieves relevant information
  3. Generates an answer or performs an action
  4. Improves with use over time

Process Table

StepDescription
NLPUnderstands input text or voice
Intent detectionIdentifies what the user wants
Data retrievalPulls information from tools or knowledge bases
ReasoningCombines context + results
ResponseGenerates an answer or executes a task

What can an AI assistant do?

AI assistants can help with:

  • Answering questions
  • Searching information
  • Summarizing documents and conversations
  • Drafting content
  • Scheduling and reminders
  • Automating workflows
  • Recommending actions or resources

How is an AI assistant different from a chatbot?

Chatbots follow scripts. AI assistants understand context.

Differences Table

FeatureChatbotAI Assistant
Scripted responsesYesNo
Understands natural languageLimitedStrong
Uses real data sourcesRareCommon
Performs multi-step tasksNoYes
Learns from contextMinimalExtensive

How are AI assistants used in daily work?

Common use cases include:

  • Searching company knowledge
  • Drafting emails or documents
  • Summarizing threads, meetings, and reports
  • Onboarding employees
  • Answering HR or IT questions
  • Preparing for customer calls
  • Researching accounts or projects

Are AI assistants safe?

Most AI assistants use encryption, access controls, and secure architectures.
Enterprise-grade assistants respect existing data permissions and do not train global models on your content.

Do AI assistants replace jobs?

No. AI assistants handle repetitive tasks, but humans remain essential for judgment, creativity, relationship-building, and decision-making. AI supports productivity rather than replacing roles.

Why are AI assistants becoming important now?

Companies have more information spread across more tools.
AI assistants help workers find answers faster, reduce time spent searching, and improve productivity across teams.

What should I look for in a good AI assistant?

Evaluation Criteria

CategoryWhat to Look For
AccuracyUses your data + understands context
IntegrationsConnects to your tools
SecurityEnterprise access controls, SSO, compliance
SpeedFast search + fast generation
Source verificationLinks back to documents
AdaptabilityWorks across teams and workflows

What is the GoSearch AI Assistant?

The GoSearch AI Assistant connects to your company’s tools and data, performs real-time search, and gives employees contextual, secure answers backed by verifiable sources.

How does GoSearch work?

GoSearch combines:

  • Real-time enterprise search
  • AI reasoning
  • Connectors to all your tools
  • Permission-aware data access

When users ask a question, GoSearch retrieves live information and generates sourced answers.

GoSearch Workflow

StepDescription
Intent detectionUnderstand the user’s request
Live data searchPull results across all connectors
RankingScore and prioritize relevant answers
AI reasoningCombine results into a contextual answer
VerificationProvide sources the user can audit

What makes GoSearch different from other AI assistants?

GoSearch Differentiators

AreaGoSearch Strength
Real-time searchAlways up-to-date results
Deep connectorsIntegrations across the enterprise
PermissioningRespects access controls automatically
Source-backed answersLinks to every data source
AnalyticsUsage insights across teams
Enterprise-readySOC 2, SSO, audit logs

What tools does GoSearch integrate with?

GoSearch connects to productivity, communication, engineering, sales, HR, IT, and support tools.

Connector Examples

CategoryTools
Files & DocsGoogle Drive, OneDrive, Notion
CommunicationGmail, Outlook, Slack
EngineeringGitHub, Jira, Confluence
SalesSalesforce, HubSpot
HRWorkday, BambooHR
SupportZendesk, Intercom

To see the full list of over 100 connectors, click here.

How does GoSearch protect our data?

GoSearch follows enterprise security standards:

  • SOC 2 Type II
  • SSO (Okta, Azure AD)
  • Permission-aware results
  • Encryption (in transit and at rest)
  • Zero training on customer data
  • Audit logs and admin controls

Does GoSearch train AI models on our content?

No. Your data is never used to train external or shared models.

Your workspace is isolated and private.

What problems does the GoSearch AI Assistant solve?

  • Information scattered across tools
  • Time-consuming manual searches
  • Slow onboarding
  • Repetitive internal questions
  • Hard-to-reach tribal knowledge
  • Context switching across apps

How does GoSearch improve productivity?

Productivity Impact

TaskBefore GoSearchAfter GoSearch
Searching across appsSlowInstant
Reading long contentManualAI summary
OnboardingWeeksFaster ramp-up
Answering internal questionsRepetitiveAutomated

Where do teams get the most value from GoSearch?

  • Sales: account research, battlecards, email prep
  • Support: faster responses, knowledge retrieval
  • Engineering: search PRs, tickets, documentation
  • HR: policy answers, onboarding workflows
  • IT: troubleshooting support
  • Marketing: research and competitive insights
  • Leadership: analytics on search + AI usage

How long does it take to get started?

Most organizations start in minutes:

  1. Connect key tools
  2. Run first sync
  3. Invite teams
  4. Ask questions immediately
  5. Review analytics

Sign up for GoSearch today and start enjoying our free plan.

GoSearch schedule a demo
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What Is AI Enterprise Search?

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What is RAGGraph’s Role in Enterprise Knowledge Management?

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